Here at Rivet House

The Ins and Outs

Ahead of your stay, a few things to know.

Frequently Asked Questions

What time is check-in and check-out?

Check in 4pm - Check out 11am.

Do you offer early check-in or late check-out?

For early check ins: We will do our best to accommodate-if the guests can let us know in advance (ex: if we have rooms cleaned, vacant from previous night).

For late check outs: If availability allows, fees apply after 11am.

Is there parking available? If so, is it free or paid?

Yes, valet parking $25/night on site.

*Valet rates are subject to change during special events and holidays

Do you have Wi-Fi, and is it complimentary?

Wi-fi is complimentary for our guests. Sign in with room name and room number is required.

Are pets allowed?

We only allow service animals.

Do you have a gym or fitness center?

We do not have a gym or fitness center.

Is breakfast included in the room rate?

We do not have breakfast included in the room rate.

Are there any nearby attractions or places of interest?

You can see all nearby attraction on the explore page here.

What is your cancellation policy?

Online Travel Agencies (OTAs) have different cancellation policies. For our direct bookings, cancellations made 72 hours prior to check-in are free of charge, while cancellations made within this window may incur a penalty equivalent to one night's stay. Please note that non-refundable bookings may apply during events and holidays.

Do you provide shuttle service to and from the airport?

We do not provide shuttle service.

Do you offer room service, and what are the hours?

No room service at this time.

Is there a minibar in the room?

There are just a few snack items and beverages, no alcoholic drinks.

Do you have accessible rooms for guests with disabilities?

Yes.

How do I request additional amenities such as extra towels or pillows?

The front desk team can assist by calling them from the room phone.

What are the dining options within the hotel?

Osteria Olio-Italian concept restaurant.

Coffee shop with limited pastry and sandwich menu.

Is there a swimming pool? If so, what are the hours?

There is no pool on site.

Do you provide childcare services or babysitting?

We do not provide childcare services or babysitting.

Are there laundry facilities available for guests to use?

There are no laundry facilities available for the guests.